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Delivery Information 

Standard Delivery 

Free delivery on all orders £45 and over excluding VAT*. Delivery will be next working day as long as the order is place before 4.00pm and the item(s) is in stock. Any order below £45 excluding VAT will incur a standard £5 delivery charge**

Premium Delivery

Please see all premium delivery options below.

Order Value (Exc. VAT)

Delivery day/time

Charge

Less than £45

Weekday before noon

£10.00

Less than £45

Weekday before 10.30am

£20.00

Less than £45

Saturday

£30.00

 

 

 

£45 and over

Weekday before noon

£5.00

£45 and over

Weekday before 10.30am

£15.00

£45 and over

Saturday

£25.00

* Excludes N.Ireland, Scottish Highlands, Channel Island, Islands and Remote Areas. For costs of excluded areas please refer to the non standard delivery section below

** Standard Delivery Charge applies to mainland UK only. This excludes the Highlands of Scotland and remote areas. For costs of excluded areas please refer to the non standard delivery section below

Non Standard Delivery

Customers wishing to have items delivered to non UK mainland sites, remote areas or the Scottish Highlands will incur delivery cost as detailed below (If your postcode isn’t listed below then it qualifies for standard delivery options);

POSTCODE

Order value less than £45 Exc. VAT

Order value  greater than £45 Exc. VAT

Delivery Time

GY, JE, IM

£25.00

£15.00

48 hours

AB31-38, AB41-45, AB51-56, BT, IV30-32, PA22-27,
PA30-35, PH1, PH10

£10.00

£5.00

48 hours

FK19-21, HS, IV*, KA27-28, KW, PA20-21, PA28-29, PA36-38, PA41-49, PA60-78, PH*, ZE

£12.00

£5.95

48 hours

* If not above

Delivery Address 

As we understand our customers may wish to have items delivered to project sites different from their billing address, we have made it possible for you to choose a delivery address.

Returns

Please refer to section 6 and section 9 within the sites the terms and conditions located here   

Problems with delivery

If there are any issues with the goods you order, for example they are out of stock, we will contact you within two working days to discuss the options.

Incorrect Address

If the address is incorrect, the package is usually returned to the depot. Therefore, please double check your delivery address carefully when placing an order.

Other Address Problems

Unfortunately we are unable to deliver to Post Office Boxes as our carriers require signatures before releasing the package.

Failed Delivery Attempts

If our carriers are unsuccessful on the first attempt they will leave a card and contact number for you re-arrange delivery.