Terms & Conditions

Terms of website use

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our websites ironmongery.jewson.co.uk, blog.jewson.co.uk and/or www.jewson.co.uk (either and/or both will be referred to through out this document as "our site"), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information about us

ironmongery.jewson.co.uk, blog.jewson.co.uk and www.jewson.co.uk are sites operated by Jewson Limited ("We"). We are registered in England and Wales under company number 348407 and have our registered office at Saint-Gobain House, Binley Business Park, Coventry CV3 2TT.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using our site, you must comply with the provisions of our acceptable use policy.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and
    • any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your your visits to our site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Transactions concluded through our site

Contracts for the supply of goods formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.

Uploading material to our site

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

If you wish to make any use of material on our site other than that set out above, please address your request to customer.services@jewson.co.uk.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Trade marks

"Jewson" is a UK registered trade mark of Jewson Limited.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact customer.services@jewson.co.uk.

Thank you for visiting our site.



Online TCS of Sale for Consumers - 9th February 2011

THESE TERMS ONLY APPLY IF YOU ARE A CONSUMER. A CONSUMER MEANS ANY NATURAL PERSON ACTING FOR PURPOSES OUTSIDE HIS TRADE BUSINESS OR PROFESSION. IF YOU ARE ACTING IN THE COURSE OF YOUR TRADE BUSINESS OR PROFESSION PLEASE REFER TO A COPY OF OUR BUSINESS TO BUSINESS TERMS OF SALE.

THIS IS A LEGALLY BINDING DOCUMENT TO PROTECT YOUR OWN INTERESTS PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND KEEP A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFRENCE.

1. Definitions

This clause sets out the meaning of terms which are given specific meaning within this document.
Find out more

2. The Basis of Our Agreement

This clause explains the extent to which this document applies to dealings between you and us and how we intend to rely on it. This clause also explains when a contract is formed between you and us, the status of any quotations which we may provide to you and the extent to which you may rely on any advice provided by us.
Find out more

3. The Description and Price of the Goods

This clause sets out how the goods we supply to you will be described and priced and our obligations to you to ensure that descriptions and prices are accurate. The clause explains our obligations to supply goods to you and your rights if we are unable to do so or if variations arise in the finish of products supplied.
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4. Payment for the Goods

This clause explains when and how you can pay for goods which you order from us and the steps we may take if you are late paying.
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5. Our Delivery of the Goods

This clause set out the procedure and cost in the event that we agree to deliver goods to you. It also sets out our liability to you where you ask us to enter private property and the circumstances in which we may refuse to do so.
Find out more

6. Your Cancellation and Return of the Goods

This clause explains when you may cancel an order which you have placed with us and when you may return goods which we have supplied to you. It also explains your rights where you have purchased goods "at a distance" (by telephone, mail order or by the internet).
Find out more

7. Your Acceptance of the Goods

This clause sets out three ways in which you will be deemed to have accepted goods supplied by us to you.
Find out more

8. Your Responsibilities on Delivery including Inspection

This clause set out what you should do in the event that you are not satisfied with goods which we supply to you or if we deliver a smaller quantity of the goods than was agreed between you and us.
Find out more

9. Defective Goods

This clause sets out our liability to you in the event that we supply you with goods which are defective and the circumstances when we will not be liable. It also explains whether you will need to prove that the goods were defective or if we will need to show that they satisfactory.
Find out more

10. Ownership and Responsibility for the Goods

This clause explains when you will become responsible for the goods and when ownership will pass. It explains that ownership will not pass until you have paid for the goods and any other sums owning to us in full.
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11. Your Non-Payment / Insolvency

This clause explains the consequences of you failing to pay us for goods on time and the steps we may take if you are declared bankrupt or become insolvent.
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12. Data Protection

This clause sets out how we may make use of your personal details in order to fulfil your order.
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13. Events Beyond Our Control

This clause explains the extent of our liability in the event that we are unable to complete the contract between us due to circumstances which are beyond our reasonable control.
Find out more

14. General

This clause contains a number of general provisions in relation to the contract between you and us including which law will apply, the way in which the contract should be interpreted and the rights of third parties in relation to the contract between you and us.
Find out more

  1. 1. Definitions
    1. 1.1. In these sale Terms:

      'We', 'we', 'Our', 'our', 'us' means Jewson Limited (Company Number: 348407) whose registered office is at Saint-Gobain House, Binley Business Park, Coventry CV3 2TT;

      'You', 'you', 'Your' and 'your' means you the person seeking to purchase Goods from us;

      'the Contract' means the contract for the supply of Goods incorporating these Terms;

      'Defect' means the condition and/or attribute of the Goods and/or any damage, fault, condition or other circumstances that may entitle you to either reject the Goods, or seek Remedies;

      'the Goods' means the Goods to be supplied by us;

      'Quotation' means our written indication of likely cost and specification of the Goods if you were to place an order with us;

      'Remedies' means compensation (the sum required to put the breach right), repair or replacement, a reduction in price of the defective Goods or ending of the contract;

      'the Terms' means these terms and any special terms agreed in writing between you and us; and

      'Website' means ironmongery.jewson.co.uk.
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  3. 2. The Basis of Our Agreement
    1. 2.1. These Terms apply to all Goods supplied by us. Orders are only accepted under these Terms and they may not be altered or added to without our written agreement.
    2. 2.2. In relation to the Contract we intend to rely upon these Terms along with any written acceptance of an order placed by you as to the terms of the agreement between us. If you require any changes to these Terms, these must be put in writing and be signed by one of our directors.
    3. 2.3. Please see the how to shop section for information on how to place an order. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the "confirm order" button on the checkout page. An agreement between you and us for the sale of any Goods only exists after we have received and accepted your order and have confirmed it in writing by email to an email address you have given. Once we do so, there is a binding legal contract between us.
    4. 2.4. Our Quotations do not constitute an offer to enter into a contract with you.
    5. 2.5. We may change these Terms without notice to you in relation to future sales. Any amended version of these Terms will be available on our Website.
    6. 2.6. In providing any advice to you with regard to the suitability of any Goods or materials for your specifications we shall rely upon the information that you provide to us. You must ensure the accuracy of any information you provide to us including any applicable design, drawing or specification and you must give us any necessary information relating to the Goods within sufficient time to enable us to perform the Contract in accordance with these Terms.

      The Website is only intended for use by people resident on mainland Great Britain. We do not accept orders from individuals outside mainland Great Britain.
    7. 2.7. By placing an order through the Website, you warrant that:
      1. 2.7.1. You are legally capable of entering into binding contracts;
      2. 2.7.2. You are at least 18 years old;
      3. 2.7.3. You are resident on mainland Great Britain and you are accessing the Website from there.
      4. 2.7.4. We may provide links on the Website to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from companies to whose website we have provided a link on the Website, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller.
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  5. 3. The Description and Price of the Goods
    1. 3.1. The description and price of the Goods you order will be as shown, or as described by us in any Quotation, or, in the absence of such, as shown in our current catalogue or on the Website at the time you place your order. We reserve the right to vary the price of the Goods at any time before the Contract is made. Whilst we try to ensure that all descriptions and prices are accurate and are kept up to date, errors may occur. If we discover an error in the price or description of the Goods you have ordered, we will let you know as soon as reasonably possible. We will then offer you the option of reconfirming your order or cancelling it in exchange for a full refund.
    2. 3.2. Our ability to supply the Goods is subject to us holding them in stock or being able to obtain them. If on receipt of your order, the Goods you have ordered are not available either in stock or by special order we will inform you as soon as reasonably possible and if we are unable to obtain them in an agreed time we will refund or credit you for any sum that has been paid by you or debited from your credit card for the Goods.
    3. 3.3. In the event that we are unable to supply the Goods to you for a reason beyond our reasonable control, we will notify you and offer you alternative similar products (if available) which are of no less quality. You shall be entitled to accept the alternative goods offered with a refund of any difference in the price if the substitute is cheaper or you shall be entitled to cancel your order and obtain a full refund.
    4. 3.4. Whilst we try to maintain continuity of supply in relation to our product lines, we reserve the right to discontinue any product at any time and we shall be under no obligation to supply you with a discontinued product in the future. If you have already placed your order, we will notify you as soon as reasonably possible that the Goods are not available and offer you an alternative product if one is available or a full refund.
    5. 3.5. In the case of certain products, variations may arise in the finish of those products where they originate from different factory batches. We shall not be liable for any loss caused by such variation where such variation does not diminish the quality of the Goods and where Goods bought for a specific job or purpose are not purchased at the same time.
    6. 3.6. We take every precaution in the preparation of our catalogues, technical circulars, price lists, other literature and the information on the Website, but these documents and information are for your general guidance only and do not form part of the Contract (in the absence of fraud on our part). If you require advice in relation to the Goods, a specific request for advice should be made.
    7. 3.7. We reserve the right to increase the price of the Goods by giving notice to you prior to delivery to cover:
      1. 3.7.1. any increase in the cost which is due to any factor beyond our control including, without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties, significant increases in the costs of labour, materials, or other costs of manufacture;
      2. 3.7.2. any change in delivery dates, quantities or specification of the Goods which are requested by you; or
      3. 3.7.3. any delay caused by any failure by you to give us adequate information or instructions, but if you do not wish to pay the higher price, you may cancel your order and claim a full refund.
    9. 3.8. Where you require delivery to be made, we may require you to pay a charge for the delivery of the Goods in addition to the price in accordance with the delivery price schedule.
    10. 3.9. Delivery charges are inclusive of VAT unless VAT is shown as a separate element. The price of the Goods will be shown on the Website both inclusive and exclusive of VAT.
    11. 3.10. Prices and delivery charges displayed or otherwise communicated are valid and effective only in mainland Great Britain.
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  7. 4. Payment for the Goods
    1. 4.1. You can pay for the Goods and delivery charges by any method shown on the Website or which are notified to you at the time you place your order.
    2. 4.2. You must pay for the Goods at the time you place your order (by following the payment process on the Website) unless you hold an account with us or other credit terms which have been previously agreed in writing. If you hold an account with us, please enter the relevant purchase order number when requested to so that the price of the Goods is added to your account. If you hold an account with us and you fail to pay for the Goods on the date on which payment is due, we reserve the right to charge you interest on the amount unpaid at the rate of four per cent per annum above Barclays Bank Plc's prevailing base lending rate from time to time, until payment is made.
    3. 4.3. Payment by credit card will not be effective until we are in receipt of cleared funds.
    4. 4.4. If you have an account with us then payment is due on the last day of the month following the month in which the Goods are delivered unless other credit terms have been agreed between the parties.
    5. 4.5. If there are minor faults in the Goods and you claim a reduction in the price, you (as an account holder) will not withhold more than a reasonably proportionate amount of the payment of any invoice or other amount due to us. If you withhold more than a reasonably proportionate amount we reserve the right to apply interest to the outstanding balance at the rate of four per cent per annum above Barclays Bank Plc's prevailing base lending rate from time to time, until the balance is paid.
    6. 4.6. If for any reason you owe us any money we may deduct these sums in calculating any amount which we may owe you.
    7. 4.7. In the event of any debt or claim that we have against you, we will not withhold more than a reasonably proportionate amount of any sums due from us to you. If we withhold more than a reasonably proportionate amount, you may apply interest to the outstanding balance at the rate of four per cent per annum above Barclays Bank Plc's prevailing base lending rate from time to time, until the balance is paid.
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  9. 5. Our Delivery of the Goods
    1. 5.1. Before we agree to deliver the Goods to you, you must provide us with an address for delivery along with all of the information which we will reasonably require to enable us to determine whether we will be able to deliver the Goods, the appropriate method of delivery and the cost to you of providing the delivery service.
    2. 5.2. Your order will be fulfilled by the delivery date set out in our acceptance of your order or, if no delivery date is specified, then within 30 days of the date of our acceptance of your order, unless there are exceptional circumstances.
    3. 5.3. If we are unable to make an agreed delivery to your address for reasons due to our own fault, we will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.
    4. 5.4. If there is no one at the address you have given who is competent (over the age of 18 years) to accept delivery of the Goods by signing for them, we will seek to agree an alternative delivery date or agree for you to collect the Goods. We reserve the right to make an additional charge for reasonable storage and/or re-delivery of the Goods and you will be informed of the amount at the time we arrange an alternative date.
    5. 5.5. If Goods are to be deposited other than on your private premises we will deliver the Goods as near as possible to the delivery address as is safe and the public highway permits. You will be responsible for complying with all regulations, permits and charges and for all steps which need to be taken for the protection at all times of persons or property. You will reimburse us in respect of all reasonable losses, damages, costs and expenses we may incur as a result of such delivery whether on the public highway or elsewhere. We will remain liable for all losses caused by our own negligence.
    6. 5.6. We will only enter private property if we are given specific authority. Once invited onto private property we accept no liability for damage caused to that property by our delivery drivers (whether directly employed by us or by a third party) unless caused by our own negligence. We reserve the right to refuse to deliver the Goods to premises that are considered by our delivery drivers to be unsuitable or unsafe. We will notify you as soon as reasonably possible of the reason for non-delivery.
    7. 5.7. You agree to reimburse us in respect of all losses, damages, costs and expenses that we incur in complying with any specific delivery instructions which you may give us and which relate to clauses 6.5 and 6.6 above. Any amount which you reimburse to us will be reduced in proportion to the extent that such losses, damages, costs and expenses are due to our negligence.
    8. 5.8. Unless we state otherwise, all our quotations and estimates assume delivery of the full contracted amount of Goods. We reserve the right to levy additional charges for delivery by instalments where requested by you.
    9. 5.9. If you keep our delivery vehicle waiting for an unreasonable time or the delivery driver is obliged to return without completing delivery, or if due to the nature of the Goods we have to provide additional staff to unload Goods, a reasonable additional charge will be made that reflects the extra services provided.
    10. 5.10. We will not be liable for any death, or personal injury to you or anyone under your control during unloading that was not caused by our negligence or by a breach of our statutory duty.
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  11. 6. Your Cancellation and Return of the Goods
    1. 6.1. You do not have an automatic right to change your mind and cancel the Contract unless it has been made by telephone, mail order or by the internet, (at a "Distance"). We may at our discretion accept the return of certain Goods not purchased from us at a Distance (see clause 7.2). This clause does not affect your right to return any faulty or mis-described Goods.
    2. 6.2. For Contracts not made at a Distance and where you purchase Goods from us from stock we may at our discretion accept the Goods back, in which case we will issue you with a credit note for the purchase price less reasonable costs incurred. Goods to be returned must be delivered back to us at your cost with proof of purchase and be in the same condition that they were in at the time of purchase. We will be unable to accept back Goods that were not held in stock and were especially ordered on your behalf. This clause does not affect your right to return faulty or mis-described Goods.
    3. 6.3. If you cancel the Contract when it has not been made at a Distance and we have not agreed to take back the Goods you will be liable for reasonable costs that we have incurred. If we have already accepted a part-payment or deposit, we will consider whether this covers the losses we are entitled to claim and if it does not we may claim extra from you. If the part-payment or deposit is in excess of our losses, we will refund the balance. This clause does not affect your right to return faulty or mis-described Goods.
      Goods ordered at a Distance
    4. 6.4. If you have ordered Goods at a Distance you have the right to cancel the Contract at any time up to the end of seven working days after you receive the Goods. A working day is any day other than the weekends and bank or other public holidays.
    5. 6.5. To exercise your right of cancellation, you must give written notice to us by [hand, post, fax or email, at the address, fax number or email address shown below] giving details of the Goods ordered and (where appropriate) their delivery:

      Address: Jewson Ltd, 25 Loanbank Quadrant, Glasgow G51 3HZ
      Telephone: 0141 445 7092
      Fax: 0141 445 7091
    6. 6.6. If you exercise your right of cancellation after the Goods have been delivered to you, you will be responsible for returning the Goods to us at your own cost. The Goods must be returned to Jewson Ltd, 25 Loanbank Quadrant, Glasgow G51 3HZ. You must take reasonable care to ensure the Goods are not damaged in the meantime or in transit. If the Goods are damaged (or have been modified) by you or are damaged in transit in a way that you could have foreseen (such as not being sent back in the same or similar packaging as sent to you), we will assess what damage has been caused and if some or all of the Goods are not in saleable condition then those Goods will be rejected and a proportionate part of the refund withheld.
    7. 6.7. Once you have notified us that you are cancelling the Contract, we will refund or credit you within 30 days for any sum that has been paid by you or debited from your credit card for the Goods.
    8. 6.8. If you do not return the Goods as required under Clause 7.6, we may charge you a sum not exceeding our direct costs of recovering the Goods.
    9. 6.9. You do not have the right to cancel the Contract if your order is for Goods that by their nature (such as bespoke goods or items which have been personalised at your request) cannot be returned.
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  13. 7. Your Acceptance of the Goods
    1. 7.1. Your acceptance of Goods can take place in three ways:
      1. 7.1.1. by telling us that you have accepted the Goods;
      2. 7.1.2. by altering or customising the Goods in any way; or
      3. 7.1.3. by keeping the Goods longer than a reasonable time without telling us that you have rejected them.
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  15. 8. Your Responsibilities on Delivery including Inspection
    1. 8.1. If you are not satisfied with the Goods, if they do not conform with your order, if they are damaged or faulty, if they are not of satisfactory quality or are otherwise defective you should reject them on delivery, or, if a defect is found within a reasonable time after delivery we will (subject to confirmation of the defect) exchange the Goods or refund you in full.
    2. 8.2. Should a short delivery (of less than the full quantity of Goods ordered) have been made, you must notify us within a reasonable time of discovery of the short delivery. Our liability for this short delivery is limited to making good the shortage and any reasonable loss or damages you have suffered due to the short delivery.
    3. 8.3. Where it would have been apparent on a reasonable inspection that the Goods do not conform to the Contract and you fail to give us notice of this within a reasonable time you will be deemed to have accepted the Goods and have waived any right to reject the Goods.
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  17. 9. Defective Goods
    1. 9.1. If the Goods have a defect at the time of sale and you have not yet accepted the Goods, we will refund you in full. Where you have accepted the Goods, you lose the right to a refund. However you retain the right to the Remedies.
    2. 9.2. If the Goods have a defect and you have accepted them, you will be entitled to Remedies. We will not pay compensation for any consequential damage (including but not being limited to loss of profit, loss of income, loss of business, loss of revenue, loss of goodwill or any other indirect or consequential loss of any kind) resulting from use of the defective Goods, where such damage was not reasonably foreseeable to us at the time the Contract was made or where such losses can be reasonably described as arising in the course of your trade or business.
    3. 9.3. If you do not accept the Goods you may claim a full refund or Remedies only if the Goods are not (a) of a satisfactory quality or (b) fit for purpose or (c) as described at the time of purchase.
    4. 9.4. You may claim Remedies within the first six months after purchase unless we prove that the Goods conformed to the Contract at the time of sale.
    5. 9.5. If you claim Remedies more than six months after purchase you must prove that the Goods did not conform to the Contract at the time of sale.
    6. 9.6. You cannot make a claim for Remedies in the following cases:
      1. 9.6.1. if the defect or fault was brought to your attention on or before the time of sale;
      2. 9.6.2. if you inspected the Goods on or before the time of sale and the defect or fault was or should have been readily noticeable;
      3. 9.6.3. if the defect or fault would have become apparent on inspection within a reasonable time from delivery and notice of the defect has not been given to us within a reasonable time from when the defect became apparent;
      4. 9.6.4. if the defect arises from your wilful actions, negligence, abnormal working conditions, mis-use, alteration or repair of the Goods, failure to follow instructions relevant to the Goods or storage of the Goods in unsuitable conditions;
      5. 9.6.5. if you change your mind about wanting the Goods or if after purchase you decide that you do not like a cosmetic aspect of the Goods such as colour or shape that was clearly intrinsic to the Goods at the time of purchase;
      6. 9.6.6. if you chose the Goods yourself for a purpose which was neither obvious nor made know to us and you find the item unsuitable for that purpose; or
      7. 9.6.7. if the defect is a result of fair wear and tear.
    8. 9.7. Nothing in these Terms will affect the terms of manufacturers' warranties and guarantees or reduce your statutory rights relating to faulty or mis-described Goods. For further information about your statutory rights you can contact your local authority Trading Standards Department or Citizens' Advice Bureau.
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  19. 10. Ownership and Responsibility for the Goods
    1. 10.1. Risk passes to you as soon as we have delivered the Goods and you will then be responsible for them. If you delay a delivery, our responsibility for everything other than damage due to our negligence will end on the date that we agreed to deliver them as set out by the Contract.
    2. 10.2. We will retain title (ownership) to the Goods until you pay the full price (cash or cleared funds) of the Goods and any other sums outstanding between you and us whether in respect of this Contract or otherwise.
    3. 10.3. Until title passes you shall:
      1. 10.3.1. hold the Goods on trust on our behalf;
      2. 10.3.2. store the Goods separately from all other Goods or products in such a way that they remain identifiable as the Goods; and
      3. 10.3.3. not affix the Goods to any land or building in such a way that they become incapable of removal without material injury to the land or building.
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  21. 11. Your Non-Payment / Insolvency
    1. 11.1. If you are declared bankrupt, enter into an Individual Voluntary Arrangement with your creditors, fail to pay any invoice or any sum due to us under any contract or you commit a material breach of the Contract and fail to remedy that breach, all sums outstanding between you and us shall become immediately due and payable and we shall be entitled to do any one or more of the following (without prejudice to any other right or remedy we may have):
      1. 11.1.1. require payment in cleared funds in advance of any further orders you may make;
      2. 11.1.2. cancel or suspend any further deliveries to you under this or any other contract without liability on our part to the extent that we have not already received payment in cleared funds;
      3. 11.1.3. claim interest and compensation on the sums outstanding from the due date until payment is received in accordance with clause 5.2 above; and
      4. 11.1.4. terminate this or any other contract with you without liability on our part, provided that we shall complete orders on which you have made payment in full.
    3. 11.2. You will reimburse our costs including legal costs, which we incur in enforcing a breach of the Contract arising from your act or omission.
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  23. 12. Data Protection
    1. 12.1. By placing your order, you allow us to use your personal details for the purpose of supplying the Goods (including passing your details on to our employees/agents). We may share your information within our company network for purposes connected to or relating to the fulfilment of your order or for the internal accounting or compliance purposes. We process information about you in accordance with our privacy policy.We will not use your details for any other purpose without seeking your prior consent.
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  25. 13. Events Beyond Our Control
    1. 13.1. We reserve the right to defer the date of delivery or to cancel the Contract or, with your consent (not to be unreasonably withheld or delayed), reduce the volume of Goods ordered by you (without liability to you) if we are prevented from or delayed in the carrying on of our business due to circumstances beyond our reasonable control, provided that, if the event in question continues for a continuous period in excess of 30 days, you shall be entitled to terminate the Contract by giving 14 days prior written notice and you shall be entitled to a refund in respect of any Goods not delivered to you.
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  27. 14. General
    1. 14.1. We will try and solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take Court proceedings, then English law will apply and the courts of England and Wales will have exclusive jurisdiction in the case of any dispute.
    2. 14.2. Any waiver by us of any breach or default of these Terms does not mean that we will continue to waive that or any subsequent breach.
    3. 14.3. If any clause or sub-clause of these Terms is held to be invalid or unenforceable the validity of the other clauses and sub-clauses of these Terms will not be affected and they will remain in full force and effect.
    4. 14.4. Any reference in these Terms to any Statute, Statutory Provision or Regulation includes a reference to that Statute, Statutory Provision or Regulation as amended extended or re-enacted at the relevant time.
    5. 14.5. The headings of these Terms are for convenience only and shall not affect their interpretation.
    6. 14.6. Termination of the Contract shall not affect the rights and obligations that have already accrued at the time of termination.
    7. 14.7. Nothing in these Terms or the Contract is intended to or will create any benefit for or right to enforce any of the Terms of the Contract to any third party.
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